Privacy Policy 

This privacy statement explains how Game Changers Mentoring Group (referred to as “we”, “us” or “Game Changers” collects information from you via the website or in any manner expressly described in the privacy statement and how this information is then used.  When you provide us with your personal data you consent to us processing all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions, comments or concerns about how we handle your personal information, please email us info@youthonpurpose.co.uk.  This statement provides a summary of the full Privacy Policy. Both the statement and Youth On Pupose full Privacy Policy apply to information collected by us via website and in any manner described in the Privacy Statement. 
 
Protecting your personal information 
 
Your personal data is protected by General Data Protection Regulations (GDPR). You can find the details for the UK Information Commissioner at https://ico.org.uk.  As a registered data controller C1373553, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data.  We have security measures in place to make sure any personal information we collect is secure. Your account  information is password protected and all personal information is on a secure server, which only a limited number of employees and sub-contractors can access.  All parties with access to your information are subject to confidentiality obligations.  
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk. 
 
Personal Information 
 
We collect personal data about you when you register as a parent, mentee or mentor. At enrolment, we may ask you for sensitive personal data and for your consent to use it for a specific purpose. If you do not wish to provide this information, you may input the Not Known/Not Provided or Prefer not to say option.  We may share some of your personal data for the purposes of certification or accreditation. If government funding is available for your course, we collect personal data from you to see if you can have that funding.  When you access your course materials we collect information about how you use those materials. You may provide us with further personal data if you use one of our learning or communications facilities or use one of our online skills tests.  We use cookies and other technologies to keep track of how you interact with our website and to target advertising.  
 
Purposes and Disclosures 
 
We use your personal information to deal with your queries, to provide you with the services you request, to determine whether you are eligible for government funding (if available), customer feedback and for general statistics and research.  Depending on the preferences indicated by you: we may use your personal data to contact you about developments and offers. Game Changers Mentoring Group may disclose your personal data to your sponsor, if you are being sponsored by your employer or by a trade organisation or other group. we may disclose your information to certain government agencies in connection with the funding of your course. 
 
Following registration  
 
Our online database or a carefully selected approved service providers will have access to your name, date of birth, address and details of which we deem necessary to share in order to fulfil our service outcomes to you.  You can request that: your details not be used for marketing purposes; we provide you with a copy of the information we hold about you (we may charge you a small fee); we correct inaccuracies in your information. 

You may also turn cookies off in your browser. However, if you do so, you may not be able to use certain features on the website. 
 
When you register with us, you (or the person registering for you) must tell us: 
your full name 
contact details 
your date of birth (security question) 
in which region of the UK you are based 
where you heard about us. 
 
For older mentees, we also ask for your job status and information, but you do not have to provide this information if you do not wish to. 
 
Following registration via the Website, we may request additional personal data from you in order to further support your mentoring or learning. You do not have to provide this information, but if you do not, you may not get the most out of your mentoring and learning. 
 
The information we collect when you access our programmes 
 
We collect information about how you use any Course Materials to monitor your learning and improve our users’ learning experience. 
 You may also provide personal data through: 
calls to our helplines; 
letters and e-mails; 
customer feedback forms. 
 
We may record calls to helplines for quality and training purposes only. We will store calls for about three months and we will keep them confidential.  In general, if you contact us, we may keep a record of your query or complaint for a reasonable time in case you contact us again. 
 
How we use the information we collect 
 
We use your personal information: 
to answer your queries or complaints; 
to deliver our online services, for example any Courses that you have access to 
to provide Course Materials; 
to carry out administration; 
to seek your opinion of the Course and Website 
for general statistics and research; 
for obtaining any relevant professional advice; 
as may be required by law or in connection with legal proceedings (including where we intend to take legal proceedings), or as may be necessary to establish, exercise or defend our legal rights. 
 
Paying for a Course online 
 
When you pay for a programme  online, you will be asked for: 
details of a credit or debit card; 
an e-mail address; and 
a telephone number. 
 
These details are collected by Game Changers Mentoring Group.  
We collect credit or debit card details over a secure  payment processing link. We will use the personal information you provide to process your online payment and to refund any monies due to you if you cancel your enrolment in line with the terms and conditions of our programme. When you make a payment online, we will use industry standard software, which encrypts your information.   
Third parties and sponsors 
 
To achieve the purposes set out in this privacy statement we may need to give your information to external agencies in support and facilitation of a Game Changers Mentoring Group programme.  Following registration and/or enrolment via the website, we will have access to your name and contact details to help us deliver our services to you. 
If your employer, trade organisation or other group is sponsoring you, we may give the personal information we have collected to your sponsor to monitor your learning. We will not share your information with third party not associated with the services provided by Game Changers Mentoring Group
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Requests for information 
 
If you have not registered on the Website but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. Your information will be automatically stored in our secure server and we will monitor our correspondence with you. You may receive newsletters from us however you will be able to opt out.  
 
Keeping your personal data 
 
We keep personal data : 
for as long as is necessary to fulfil the purposes we collected it for; 
as required by law; or 
to enforce or defend legal claims. 
 
Sometimes we will keep information that you have deleted, for example messages sent by you to your mentor as a record of your mentoring and learning experience. We will keep this information for a reasonable time. 
 
We use cookies and other technologies to keep track of how you interact with our website and to target advertising.  
 
Your rights 
 
You have the right to:- 
ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please email us at youthonpurpose1@gmail.com challenge the accuracy of data held about you. You can amend your details please email us to request a change take steps to prevent your personal data being processed if the processing is likely to cause you substantial damage or substantial distress which is unjustified. If you want to exercise this right you must put your objection in writing by emailing us, specifying why the processing has this effect and state what you require to do to avoid causing damage or distress. 
 
How to contact us To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact: 
 
 
Email: info@gamechangersmg.com